Shipping Policies and Costs
Shipping Destinations:
- We currently ship to the following countries: Austria, Australia, Belgium, Belgium, Canada, China, Croatia, Czech Republic, Denmark, Finland, Georgia, Germany, Hong Kong SAR (China), Indonesia, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States.
- If your country is not listed above, please do not hesitate to contact us.
- We are happy to explore shipping options to additional destinations upon request.
Free Shipping:
- We offer free shipping to the United States, Canada & Mexico. *Do not apply to wholesale orders.
Shipping Costs by Region:
- Shipping to Europe is available at a flat rate of USD 25 per order.
- Shipping to Asia is available at a flat rate of USD 30 per order.
- Shipping to Australia is available at a flat rate of USD 35 per order. *These rates do not apply to wholesale orders.
Shipping Times:
- Orders are typically processed and shipped within 1-2 business days.
- Delivery times are between three to ten days. Customs delays are not considered.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- Tracking information allows you to monitor the status and location of your package during transit.
Import Duties and Taxes:
- Please note that any import duties, taxes, or customs fees imposed by the destination country are the responsibility of the buyer.
- These additional charges are not included in the item price or shipping cost.
- Import duties and taxes vary by country and are determined by the customs authorities of the destination country.
Return and Exchange Policy:
- We do not accept returns or exchanges.
Customer Support:
- If you have any questions or concerns regarding shipping, please contact our customer support team for assistance.
Southern Minerals